Thursday, September 24, 2020

869: Intrinsic Motivation.....

The question is not: How do we motivate the other, bonuses, rewards, money, carrots? The real question is:


How do we create a society in which people motivate themselves?


This must be possible, if you accept that most people are ok. This means most people like to work, do something they feel proud of.


But what is the common narrative? Don't give them a 600 dollars, because then they become reluctant to work.


In the Netherlands you hear the same pub talk...all those people with social assistance benefit?....too lazy to work.


Conclusion: we need an extensive control system to check all those people. Result: a huge bureaucracy.


If we only had the courage to look at the world differently. One Dutchman had: Jos de Blok.


At the website of "Thinkers50" we read about the award winner: Creator of the pioneering Dutch healthcare system, 


Buurtzorg, de Blok has developed a transformational model of collaborative, patient-centric community care. 


By empowering nurses in self-organized teams, Buurtzorg has turned traditional healthcare models inside out. 


With collaboration key to his model, de Blok has uncovered new ways of working and new areas of care, at home and internationally. Buurtzorg is now active in 25 countries.


In simple English this means...nurses, you are perfectly skilled to organize your own work. So we don't need a supervisor, manager or whatever. Just do your job.


Buurtzorg Nederland is a Dutch home-care organization which has attracted international attention 


for its innovative use of independent nurse teams in delivering relatively low-cost care. The word "Buurtzorg" is Dutch for “neighborhood care”.


The organization has teams that regulate themselves. There are no managers. For every 50 teams there is one coach who will help out if there is some problem.


They started with 4 nurses in 2007. At the moment the organization covers the whole of the Netherlands with more than 10.000 self organizing teams.


This is all based on the conviction that most people are ok, are intrinsically motivated for the job they love. Google on Jos de Blok and you'll see for yourself.


The idea "Let people decide themselves about how they want to organize their work" does not only apply to healthcare.


Take this quote: "A lot of people believe that working based on lots of freedom and trust cannot work in a factory or production setting. 


FAVI proves them terribly wrong and shows how powerful an organization can become once it unleashes the full potential of its employees." -end quote


It is from this article:


From its site: "FAVI develops and supplies complete sub-assemblies and technical parts for industry in brass, copper and aluminium die casting."


In 1983 Jean-Francois Zobrist took over the factory and made the workers themselves organize their work and got rid of the management layer in his organization.


Like Buurtzorg FAVI believes in the personal motivation, the intrinsic motivation of their workers. 


What was the question? How do we create a society in which people motivate themselves? Here are the examples and they prove that this world exists...


Thank you for your attention again....


Main Sources:
MacMillan The Encyclopedia of Philosophy, 2nd edition
Routledge Encyclopedia of Philosophy, 1995
Rutger Bregman, "De meeste mensen deugen",, 2019

The Discussion

[13:17] .: Beertje :. (beertje.beaumont): Thank you Herman

[13:17] Particle Physicist Bejiita (bejiita.imako):

[13:17] CB Axel: Thank you, Herman.

[13:17] herman Bergson: How is it at your company Bejiita...lots of managers there?

[13:18] Lecturehall 1.0: There was someone in the Lecturehall:  Guillo Elan!

[13:18] herman Bergson: Supervisors. controlers?

[13:18] .: Beertje :. (beertje.beaumont): as Imentioned last time there are Repair-cafes in the Netherlands were people work without payment, the help others to repair all kind of things

[13:18] herman Bergson: Good example too Beertje

[13:18] Particle Physicist Bejiita (bejiita.imako): I just thought if that, we manage our own work a lot, sure we have a boss who runs the show but for example I take responsibility for my own projects all way through

[13:18] .: Beertje :. (beertje.beaumont): just for a cupof coffee

[13:18] Particle Physicist Bejiita (bejiita.imako): from CAD to shipment ad so I know how the entire chain works

[13:18] Particle Physicist Bejiita (bejiita.imako): and its fun

[13:19] herman Bergson: Sound OK, Bejiita ^_^

[13:19] Particle Physicist Bejiita (bejiita.imako): ah

[13:19] oola Neruda: teachers are pretty much on their own...

[13:19] herman Bergson: Indeed oola...

[13:19] herman Bergson smiles

[13:20] herman Bergson: Like I am :-))

[13:20] oola Neruda: nods

[13:20] .: Beertje :. (beertje.beaumont): you are one of a kind Herman:)

[13:20] Particle Physicist Bejiita (bejiita.imako):

[13:20] herman Bergson: But I agree...I always have been able do design my own curriculum for instance

[13:20] herman Bergson: Thank you Beertje :-))

[13:21] .: Beertje :. (beertje.beaumont): :))

[13:21] herman Bergson: I RL...

[13:21] .: Beertje :. (beertje.beaumont): i think that not everyone can handle the freedom

[13:21] herman Bergson: But that is not the case everywhere,,,,

[13:22] herman Bergson: there we have that disbelieve your words Beertje....

[13:22] .: Beertje :. (beertje.beaumont): yes

[13:22] herman Bergson: We should begin with saying that everybody can handle this freedom.....

[13:22] herman Bergson: and then...

[13:23] herman Bergson: those who can't we'll help as colleagues

[13:23] herman Bergson: That is what the self-organizing teams in the healthcare do

[13:23] oola Neruda: farmers are on their own too but often must cooperate with neighbors on various jobs in the field or when they need to share machinery

[13:24] Particle Physicist Bejiita (bejiita.imako): aaa yes

[13:24] herman Bergson: yes oola, but that is simple cooperation....not management or control over their actions

[13:24] oola Neruda: good point

[13:24] herman Bergson: The farmers are a team...sharing tools and resources

[13:24] oola Neruda: yes

[13:25] Particle Physicist Bejiita (bejiita.imako): indeed

[13:25] herman Bergson: they dont need a manager

[13:25] Laz Dresler is offline.

[13:26] herman Bergson: in the period 1998 -2006 the fastest growing group of professions was "manager in healthcare organisations'

[13:26] herman Bergson: the reason was this....

[13:27] herman Bergson: All kinds of healthcare organizations all of a sudden didn't offer care.....they offered a PRODUCT....

[13:27] herman Bergson: so you needed a sales manager....

[13:27] oola Neruda: grrrrr

[13:27] herman Bergson: a product manager...

[13:27] herman Bergson: All was converted into the economic production/profit model

[13:28] herman Bergson: at my own college....

[13:28] herman Bergson: all of a sudden we didn't have students anymore.....we had clients, consumers....we as teachers generated a product...

[13:28] Particle Physicist Bejiita (bejiita.imako): they dot care if the patients die as long their tax paradise is flourishing and they can buy another expensive car

[13:29] oola Neruda: that is like the petroleum people... who cares about climate change when money is to be made

[13:30] Particle Physicist Bejiita (bejiita.imako): indeed :(

[13:30] herman Bergson: The neoliberal turn of the 1970s-80s converted all social activity like healthcare, education municipial officers into pruduction groups....generating a product

[13:30] Particle Physicist Bejiita (bejiita.imako): business business business

[13:30] Particle Physicist Bejiita (bejiita.imako): sigh

[13:30] herman Bergson: Yes the basic idea was...generate profits....

[13:30] oola Neruda: ethics, ethics, ethics.... missing

[13:31] .: Beertje :. (beertje.beaumont): even hospitals had to make profits

[13:31] herman Bergson: and the management idea was that this all increased efficiency

[13:31] Particle Physicist Bejiita (bejiita.imako): some things you just don't convert onto business like healthcare and schools

[13:31] herman Bergson: and would lower the costs...opposite happened

[13:31] herman Bergson: indeed Bejiita

[13:32] herman Bergson: Buurtzorg decreased the costs with 40% by kicking out the management layers in its organization

[13:32] oola Neruda: smiles

[13:32] herman Bergson: and all based on the comviction that most people are OK :-)

[13:33] Particle Physicist Bejiita (bejiita.imako): sounds like a good idea for sure

[13:33] herman Bergson: Beertje still has a problem believing it :-)

[13:33] CB Axel: But what happened to all those poor, unemployed managers? :)

[13:33] herman Bergson: Yhey should become real nurses again, CB

[13:33] CB Axel: Do they have to go out and get honest jobs?

[13:33] .: Beertje :. (beertje.beaumont): no, i see lot's of people working in the repair-pub, they work for a cup of coffee:)

[13:34] CB Axel: Man cannot live on coffee alone.

[13:34] herman Bergson: Right Beertje....I would do the same.....just for the fun of help people...and many of us would do so

[13:34] .: Beertje :. (beertje.beaumont): my husband works just for a cup of coffee

[13:34] .: Beertje :. (beertje.beaumont):

[13:34] .: Beertje :. (beertje.beaumont): never get payed for the work he does

[13:35] Particle Physicist Bejiita (bejiita.imako): aaa, sure I need to get around and I want a buffer but also I like doing what I do just for the thing of it

[13:35] herman Bergson: Ahhh he is a golden asset to the workshop with his expertise

[13:35] .: Beertje :. (beertje.beaumont): yes:)

[13:35] Particle Physicist Bejiita (bejiita.imako): create good stuff so we can have a nice round of golf ow and then

[13:35] Particle Physicist Bejiita (bejiita.imako): now

[13:35] Particle Physicist Bejiita (bejiita.imako):

[13:35] Particle Physicist Bejiita (bejiita.imako): and making other things like parks etc nice for the summer hangouts

[13:35] Particle Physicist Bejiita (bejiita.imako): thats our thing

[13:36] oola Neruda: there is not a liot of sharing of work among artists.... so many of them are isolated

[13:36] Particle Physicist Bejiita (bejiita.imako): but thats just a small part of everything that is needed all around

[13:36] Particle Physicist Bejiita (bejiita.imako): but its our part

[13:36] Particle Physicist Bejiita (bejiita.imako): hmm ok

[13:37] Rebecca (rebecca.rozen) is offline.

[13:37] Particle Physicist Bejiita (bejiita.imako): well on my spare time im an artist and indeed I create my stuff mostly alone at moment

[13:37] herman Bergson: Depends....

[13:38] oola Neruda: musicians...share

[13:38] Particle Physicist Bejiita (bejiita.imako): I want to share it though

[13:38] herman Bergson: musicians need to play in a group most of the time....not a lonely job....

[13:38] CB Axel: That's one of the things I like about live theater. It's a collaborative art form.

[13:38] herman Bergson: actors...the same

[13:38] Particle Physicist Bejiita (bejiita.imako): aaa thats true

[13:39] theo Velde is offline.

[13:39] herman Bergson: so, it depends on the kind of art you produce, I guess

[13:39] Particle Physicist Bejiita (bejiita.imako): I make mostly graphical stuff though , but indeed music is also a part of it although I do it with a DAW

[13:39] oola Neruda: yes

[13:39] Particle Physicist Bejiita (bejiita.imako): but since my artist work in in the game development area I learn all sorts of art at same time

[13:40] Particle Physicist Bejiita (bejiita.imako): because that is what it all is, everything mixed together and given life with programming

[13:40] Particle Physicist Bejiita (bejiita.imako): graphic music, animation , story

[13:40] herman Bergson: But I think that today we have seen the first examples of the fact that intrinsic motivation can have great and positive effects on how we organize our world

[13:40] Particle Physicist Bejiita (bejiita.imako): indeed

[13:41] Particle Physicist Bejiita (bejiita.imako): true

[13:41] herman Bergson: like the believe in the other is....

[13:42] herman Bergson: With the decline of neoliberalism...maybe there is a chance to move toward a more cooperative society

[13:43] herman Bergson: For today..let's end the cooperation here and let me thank you for your attention again

[13:43] herman Bergson: Class dismissed....^_^

[13:43] Particle Physicist Bejiita (bejiita.imako):

[13:44] .: Beertje :. (beertje.beaumont): thank you Herman

[13:44] CB Axel: Thank you, Herman and class. :)

[13:44] Particle Physicist Bejiita (bejiita.imako): nice again

[13:44] Particle Physicist Bejiita (bejiita.imako): a good concept this

[13:44] herman Bergson: introduce it in your company, Bejiita

[13:44] bergfrau Apfelbaum: ty Herman and class! for the interesting hour

[13:44] CB Axel: I'll see you all on Thursday.

[13:44] herman Bergson: you're already halfway, it sounds like

[13:45] Particle Physicist Bejiita (bejiita.imako): aaa

[13:45] Particle Physicist Bejiita (bejiita.imako): ill think of it

[13:45] Particle Physicist Bejiita (bejiita.imako):

[13:45] Particle Physicist Bejiita (bejiita.imako): hehe


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